Refund & cancellation policy
At Befikree, we take quality seriously and ensure every product is carefully packed before dispatch.
However, if you receive a product that is damaged, broken, or defective, we offer a refund or replacement
under the terms mentioned below.
By placing an order on our website, you agree to this Refund & Cancellation Policy.
1. Eligibility for Refund or Replacement
Refunds or replacements are only applicable under the following conditions:
- The product is damaged during transit
- The product is broken
- The product has a manufacturing defect
❌ Refunds or replacements will
not be provided for:
- Change of mind
- Color or design preference issues
- Minor variations in size, shade, or finish
- Normal wear and tear
- Damage caused after delivery
2. Mandatory Unboxing Video (Very Important)
To be eligible for a refund or replacement, you must provide a clear unboxing video
with the following conditions:
- The video must start before opening the package
- The package seal and label must be clearly visible
- The entire unboxing process must be recorded without any cuts or pauses
- The damage or defect must be clearly shown in the video
📌 This video is mandatory proof that the product was damaged or defective before use.
Without an unboxing video, no refund or replacement request will be accepted.
3. Refund & Replacement Request Process
- Record a proper unboxing video as mentioned above
- Contact us within 7 days of receiving the product
- Share the unboxing video, order details, and issue description via email
Email: befikree02@gmail.com
4. Refund Method & Timeline
- Once approved, the refund will be processed
- Refunds are issued to the original payment method only
- The refund process may take 5–10 business days
In some cases, we may offer a replacement instead of a refund, based on product availability.
5. Cancellation Policy
- Orders can only be cancelled before they are shipped
- Once an order has been dispatched, cancellation is not allowed
- To request a cancellation, contact us immediately after placing the order
Email: befikree02@gmail.com
6. Return Shipping
- If a return is approved, instructions will be shared via email
- Returned products must be unused and in original packaging (if applicable)
- Befikree reserves the right to reject returns that do not meet policy conditions
7. Policy Abuse & Final Decision
- Befikree may reject requests that appear fraudulent or abusive
- The final decision regarding refunds, replacements, or cancellations lies with Befikree
8. Contact Information
Company Name: Befikree
Email: befikree02@gmail.com
Address: Raj Nagar, Ghaziabad
